Wood Floor Services exceeded our company's expectations! Matt made our 10 year old office floor look brand new!
We had damage along with normal wear & tear, turning our floor into a long term project we avoided. While searching for the best option we ran into many speed bumps, and then we met Matt from Wood Floor Services! Matt was fair, reasonable, and honest in his assessment of our floor. He was professional and dedicated to seeing the job through to the end (which turned into a much larger than anticipated task!). We are so thrilled with our "new" floor, and happy we had not just picked the lowest bidder. Matt's follow up with us shows his commitment to quality in his work. The floor looks fantastic. THANK YOU WOOD FLOOR SERVICES!
Access Self Storage
Dear Friends at Landmarks,
I recently contacted your office in hopes of locating a professional to resurface our historic pumpkin pine floors in our 1830's farmhouse. I was directed to your 2008 Restoration Directory, which I found on your web site. This turned out to be a most valuable publication, which provided me with the contact information based on your recommendations.
I had the good fortune of dealing with Matt Rousseau of Wood Floor Services and am extremely pleased with the finished product and my interactions with Matt. Matt was very responsive to my questions and concerns. He visited my farm in Durham and offered valuable suggestions and comments. He promised a written estimate by e-mail the following day, which arrived as planned. I found his estimate to be very acceptable and encouraged him to start as soon as possible. We had initially discussed starting in early October. Due to some construction delays on another larger project, he was able to work me into his schedule at an earlier date. This was wonderful!
Matt promised minimal dust and he certainly lived up to his promise. From earlier experiences with floor refinishing, I expected to find my house covered with saw dust. This was not the case. I was amazed at how clean my home was during the entire process. In addition, the site was left spotless after each visit.
Matt and his co-worker showed up on time and very efficiently attended to the floors. While the fumes were noticeable, Matt went to the trouble of appropriately venting the air to the outside. We had initially thought we would not be able to stay in the house during this process. We were surprised to find that it was not only possible to stay on site in rooms away from the refinishing, it was not unpleasant. Our biggest challenge was that we had to control our dogs from walking in rooms which were refinished, while the products were curing.
What we had put off as being a daunting and inconvenient project has turned into an extremely positive experience with a very competent company. I would highly recommend Matt Rousseau and his team at Wood Services for anyone who is looking for a quality job where great care is given to the smallest detail.
Our newly done floors are absolutely beautiful and greatly enhance the character of our 178 year old farmhouse.
Many thanks for you at Landmarks for making your restoration guide available to the public and for your commitment to finding and listing the highest quality people to complete historically significant projects.
I contracted Matt Rousseau, owner of Wood Floor Services, to refinish the floors in a house I bought in 2005. I had gotten a few quotes and Matt's was not the cheapest quote, but after talking with him I had more confidence he would do a quality job. I was very pleased with the work and, when I bought a new house in February 2008, I hired Matt to those floors as well. I hired Matt again in March 2008 to refinish floors in an apartment I own. I've been consistently pleased with Matt's work and appreciated his willingness to get the job done on the schedule I requested. I'd also note that Matt's created amazingly little dust on the jobs he'd done for me.
Gulf of Maine Research Institute
I wanted to thank you again for doing such an amazing job with our floors. Every inch, all the way down to wall edges, is gorgeous. I'm especially thrilled by your replacement/repair job - it is a work of art - the new wood is perfect match.
It was a pleasure working with you. We really appreciate how you kept us up to date on your progress. The only surprise was how much the house looks with "new" floors!
After purchasing my first home, a 1940's Cape Cod, I unearthed beautiful but almost unrecognizable oak floorboards under the linoleum in the kitchen and bathroom. The rest of the house was hardwood too! I decided to re sand the floors to restore them to their original glory. I called a few local contractors for pricing and I chose Wood Floor Services because I knew Matt's work and his ethics. He was not the lowest price but I wanted someone I could trust with my first home!
The attention to detail and craftsmanship was outstanding, and they made sure every nook and cranny was sanded-even under the radiators and in the closets! The clean-up was impeccable and they barely left a trace-except for the fact that my floors are now gleaming and look like they are brand new! They really look awesome!
We're very happy with our floors. I'd describe the outcome as transformational – it has really changed the look of our home. We appreciate that we were able to plan the job months in advance, and the work was done on time. We also appreciate that the job site was clean and tidy when we returned from vacation. My only issue: After we saw how nice the floors looked, we spent two days repainting the living room, because the walls seemed shabby by comparison. Now everything looks great.
Thanks, Matt, for doing an outstanding job on refinishing our entrance stairway. It looks spectacular. Given that our house was built in 1870 and had accumulated quite a few layers of paint on the stairs, we weren't sure how it would turn out. But, your careful craftsmanship has led to a very impressive result. We also appreciate the way you let us know what was going on at every step of the way – what your schedule would be and what the next project steps were. We never had to wonder where we stood and your top communication skills kept us in the loop at all times.
West End, Portland